# Welcome to the ICT wiki page.

## How to use Wiki and find my answers?

First, please check on your left side menu to find what categories match for you, then click on that page.

You can use the search icon to search, or just using the categories tab.

### How do I change my account password?

You can directly go to our [Self-service Password Portal](https://www.spm.rkcshz.cn/).

To change your account password and you know your current password, please go to [Change your password](https://account.activedirectory.windowsazure.com/ChangePassword.aspx?BrandContextID=O365). (Change Password)

To add your account security info, please go to the [password reset registration page](https://aka.ms/ssprsetup) (Add Security contact).

To reset your password when you already add your security info into your accounts, such as phone number, recovery email or Security Questions. Please go to [Reset your password](https://passwordreset.microsoftonline.com/) (Forgot Password).

If you don't have security info, and you have forgotten your password, please try to add security info. 

if you were unable to add security info, and you have forgotten your password, please come to our office.

{% hint style="warning" %}
All your account password will change to the new one, this includes your E-Mail, Engage, Wi-Fi RKCS-Edu, and library system.
{% endhint %}

### Google Chrome Download 谷歌浏览器下载地址

[Google Chrome (English)](https://www.google.cn/intl/en_us/chrome) 

[Google Chrome (中文版) 下载](https://www.google.cn/intl/zh-CN/chrome/)

### Clean your browser cache/history

清理浏览器缓存、浏览器历史记录的方法

{% hint style="warning" %}
Tutorial of how to clear browser history or browser cache
{% endhint %}

1. [Google Chrome](https://p0.meituan.net/dpplatform/fd7e5bd2ff3e21e8da9e134592775cf566925.png)(English); [Google Chrome帮助说明图](https://p0.meituan.net/dpplatform/52b4bcc7cf67d8bba1ea2cd43838d24761024.png)(中文)

{% hint style="info" %}
Remember to choose clear all of your browser history 
{% endhint %}

#### Other Temporary Solution: Use Private Mode / Incognito Mode to browse.

通过无痕私密、隐身模式浏览网站

1. [Google Chrome Private Mode](https://p0.meituan.net/dpplatform/609a646fb78483ec118659107e192d7f72517.png) (English); [谷歌浏览器私密模式帮助说明图](https://p0.meituan.net/dpplatform/80f1332ad5fc747bfb0a6348c9eaa17457216.png)(中文)

### Install WeChat App on mac

You can go to the following [link](https://mac.weixin.qq.com/) to download, or directly download from this [link](https://dldir1.qq.com/weixin/mac/WeChatMac.dmg)

### MacBook Safari Open a page then reload and unable to see the content.

Please refer to this [link](https://discussionschinese.apple.com/thread/251165082) Or check on [how to reset Safari](https://support.intego.com/hc/en-us/articles/115003863692-How-To-Reset-Your-Safari-Web-Browser).